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Case Study

When you have two businesses but you're the bottleneck

And you work too many hours without ever disconnecting

When you have two businesses but you're the bottleneck

And you work too many hours without ever disconnecting

Do you recognize this situation?
  • You manage two completely different businesses
  • You work too many hours a day, every day of the week
  • You have chronic backlogs and always late deliveries
  • You have staff but can't really delegate
  • And the fear is: if I let go, everything collapses

The trap

You've built two activities.

An advertising agency that creates communication for clients.
A tool business that sells industrial products.

Two different worlds.
Different clients.
Different logics.

And you're at the center of both.

Too many hours per week.
Every day.

Without ever disconnecting.

But not by choice.
Because if you're not there:

Things don't work.

Why it happens

On the operational front:
Backlogs accumulate.
"I'll deliver it next week" (for months).
Delivery times lengthen.
Quality risks dropping due to rush.

You running from one sector to another without ever finishing anything.

On the team front:
You have staff but you always have to intervene.
"They're not keeping up": they don't have competencies or autonomy.
You can't really delegate because "then I have to redo it".
Mutual frustration.
They feel undervalued.

You overloaded.

On the personal front:
Zero work-life balance.
Goal "have more free time" remains a dream.
All family income depends on this.
Fear of delegating because "if I let go, everything collapses".

And so you never let go.

On the strategic front:
Impossible to think about the future.
Training, new sectors.
If you're buried in operations.
Blocked growth.
Stable revenue but can't scale.
Two businesses that could grow:

But are limited by your available hours.

You haven't built systems.
You've built dependency on you.

Every client wants to talk to you.
Every decision goes through you.
Every problem comes back to you.

And having two different businesses multiplies the problem.

Advertising agency:
Creativity, project management, client relationship.

Tool business:
Warehouse management, margins, commercial logistics.

Two different competencies.
Two different operations.

And you try to do everything.

The staff exists.
But isn't enabled to replace you.

Maybe they don't have the competencies.
Maybe they don't have the authority.

Maybe you've never really let them do it.

And the solution you always try is the same:
"I work more to clear backlogs, then delegate."

But backlogs never end.
And meanwhile you burn energy, health, personal life.

The more you work, the more indispensable you become.
It's a vicious circle.

The method

Not more hours. Systems.
  1. Strategic decision (one or two businesses)

Two businesses require two leaderships.
Can you afford to manage two?
Or better focus on one?

Or:
Clearly separate operations.
Dedicated managers for each.

You strategy, not operations.
  1. Critical process documentation

For every activity you do: write how it's done.
Not "in your head".
But operational document.

Checklists, procedures, quality standards.

If it's not written, it's not replicable.
  1. Real team training

Not "watch how I do it".
But structured training.

Give competencies, not just tasks.
Invest time now to save it later.

Those who don't grow, get replaced.

Even if painful.

  1. Delegation with accountability (responsibility, not just tasks)

Assign clear responsibilities.
"You're responsible for on-time deliveries."

Measurable metrics.
Regular feedback.

Let them make mistakes (within acceptable limits).
  1. Progressive detachment

First phase: document everything.
Second phase: accompany team on documented processes.
Third phase: supervise but don't intervene.

Final phase: work ON business, not IN business.

What changes after

You no longer work too many hours.

You have real free time.
Not stolen from sleep.

But real time.

The staff grows.
Because they have space to do it.
Autonomy.
Responsibility.

Competencies.

Backlogs reduce.
Because the system doesn't depend on one person.

But on clear processes.

And paradoxically:

The two businesses grow better.

Because they have dedicated attention.
Not residual.
Clear leadership.

Systems that work.

You can finally think about the future.
Training, new sectors.

Instead of chasing the present.

Goal "have more free time" is no longer a dream.

It's reality.

The bottleneck isn't you.

It's the systems you build.
Or don't build.

Do you recognize yourself in this situation?

Fill out the MAP (Preliminary Analysis Module) and receive a free consultation with an expert to analyze your specific situation and identify the most effective strategies.