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Case Study

When the food supplier acts as bank for clients

And lives in continuous urgency of last-minute requests

When the food supplier acts as bank for clients

And lives in continuous urgency of last-minute requests

Do you recognize this situation?
  • Raw materials supplier, significant revenue
  • One-man show: only you, no one else
  • "Acting as bank for clients" among exhausting situations
  • Last-minute requests, always
  • You want to grow but the model doesn't scale

The trap of the supplier who finances

The business works.

Significant revenue.
Significant growth.
Clients: bakeries, pasta factories, restaurants.

But cash flow is a nightmare.

Client orders.
You deliver immediately.
Client pays: sixty days. Ninety. Sometimes more.

You act as bank.

You didn't choose it.
It's how the market works.
Standard payment terms.

And while you wait for client A to pay you:
You must pay YOUR supplier.
You must buy goods for client B.
You must manage inventory.

Result:
Significant revenue.
Liquidity on edge.

You're a bank without interest.

And then the urgencies.

"I need it tomorrow morning!"
You drop everything.
Organize immediate delivery.
Impossible to plan the week.

You live in reactive mode twenty-four hours a day.

Why it happens

You built transactional business without differentiation.

Client needs flour, eggs, margarine.
Calls you or calls competitor.
Whoever responds first wins.

No recurring contracts.
No value-added services.
No premium clients who pay promptly.

You have spot orders and continuous urgencies.

The more you grow with this model,
the more you stress without proportional profit.


The method

Segment by cash flow

Analyze clients.
Who pays within thirty days, who after ninety.
Who orders regularly, who calls last minute.

Top 20%: cultivate.
Bottom 20%: let go.

Prepaid recurring contracts

No longer "call me when you need it".
But "quarterly prepaid contract".
Guaranteed quantity, scheduled deliveries.

Client: fixed price, priority.
You: anticipated cash flow, zero urgencies.

Differentiated pricing for urgency

Standard order: base price.
Urgent order: significant surcharge.
Emergency order: even higher surcharge.

Client stops calling "urgent" when it's not.
When they call real urgent: you're compensated.

First assistant

One-man show doesn't scale.
Part-time assistant for administration and logistics.
You free time for recurring contract acquisition.

Focus on medium-large clients

Five medium clients worth more than fifty small ones.
Five contracts, five relationships.
Fifty clients: fifty emergencies.


What changes after

You no longer act as bank.

Prepaid contracts: positive cash flow.
Client pays first, you deliver after.
Zero endless waiting.

You no longer live in urgency.

Recurring contracts: scheduled deliveries.
Urgency pricing: client thinks before calling.
Real urgencies: pay extra.

You're no longer alone.

Assistant manages operations.
You: strategy, acquisition, key clients.
No longer fifty-five hours on everything.
But forty hours on high value.

Sustainable growth.

Not from revenue X to revenue Y with fifty spot clients.
But with five medium clients on recurring contract.
Same increase, one-tenth the complexity.

And finally:

Work-life balance is no longer mirage.

Because predictable business equals plannable life.
No longer thinking about problems after visits.
But sleeping peacefully.

Physical well-being improves
when you stop living in continuous stress.

It's not about gym.
It's about healthy model.

Do you recognize yourself in this situation?

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