When explosive growth becomes a team problem
And revenue triples but you don't have enough people
When explosive growth becomes a team problem
And revenue triples but you don't have enough people
Do you recognize this situation?- The startup is exploding: very rapid growth
- You have few collaborators but need many more
- You work too many hours per week and it's not enough
- Every new client is a commercial victory but an operational problem
- And the fear is: compromising quality to chase quantity
The trap
The market has proven you right.
Innovative fintech.
Unique proposition.
Interested clients.
Revenue tripling in very little time.
Every startup's dream.
But there's a problem:
Few current collaborators.
Too many hours for you.
Ambitious goal: many active clients.
But who follows them?
Why it happens
On the operational front:
Every new client = more work for already saturated team.
Service quality drops because there's no time.
Errors increase due to rush.
Dissatisfied clients not from incompetence but from overload.
On the team front:
Few collaborators working like many.
Imminent burnout for everyone.
No time to train new people.
Existing collaborators become bottlenecks.
On the commercial front:
Paradox: must slow client acquisition to not implode.
But slowing = losing market momentum.
Competitors who see your success and copy.
On the financial front:
Revenue growing but margins dropping (operational inefficiency).
Need to invest in hiring but cash flow already tight.
Each new collaborator requires onboarding time = less short-term productivity.
You haven't scaled the team ahead of growth.
Growth isn't linear.
When you explode, you explode quickly.
Because hiring takes time.
Time to find the right people.
Time to train them.
Time to integrate them into the team.
If you hire when you're already at the limit:
More work (onboarding) + less productivity (learning) = temporary disaster.
And the solution you always try is the same:
"We hire quickly whoever is available."
But desperate hiring leads to:
Wrong people who make the situation worse.
More time spent correcting errors than producing.
Company culture gets diluted.
The method
Don't chase. Anticipate.- Strategic commercial freeze (temporary)
Slow new client acquisition NOW.
Focus on consolidating existing ones.
Use this time for massive hiring.
- Hiring sprint with predefined pipeline
Define exactly needed profiles (roles, skills, seniority).
Goal: double the team quickly.
Pipeline: freelancers → juniors → seniors (in this order).
- Industrialized onboarding (not improvised)
Documented processes for each role.
Checklists for first weeks, first month, first months.
Buddy system: each new person has a senior reference.
- Forced delegation to new hires
To new collaborators: real tasks from day one, not "observe and learn".
Controlled errors: better to make mistakes under supervision than do nothing.
Free founder from operations for focus on strategy/sales.
- Revenue per collaborator as key metric
Monitor revenue per collaborator.
If too low: you're hiring too much or invoicing too little.
If too high: you're squeezing the team, burnout risk.
What changes after
Growth no longer scares you.
You have a team that can handle growth and beyond.
Quality stays high because you're no longer in emergency.
Collaborators aren't burned out because the load is sustainable.
And above all:
You have processes.
You have a team.
You no longer chase success.
Before it manages you.
Do you recognize yourself in this situation?
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